Contact Us

We respond to every email — typically within 24–48 hours on business days.

CIVIGO Solutions Private Limited

Product: PROFR — practice management platform (profr.in)

Registered office: Hyderabad, Telangana, India

Email (support & general): contact@profr.in

Support

For product support, account help, or onboarding questions, email contact@profr.in from your registered email address. Support hours: Monday–Saturday, 10:00 AM – 7:00 PM IST.

Billing & refunds

For questions about subscription charges, invoices, or refunds, see our Cancellation & Refund Policy or write to contact@profr.in with the subject line "Billing".

Grievances

If you have a grievance regarding the service or your data, write to contact@profr.in with the subject line "Grievance". We acknowledge grievances within 48 hours and aim to resolve them within 15 days, consistent with our Privacy Policy and applicable Indian law.

Partnerships & enterprise

For enterprise plans, integrations, or partnership enquiries, email contact@profr.in with the subject line "Partnership".